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The Visitor Economy

The visitor economy is made up of the tourism, hospitality and event industries: it is within these distinct yet diverse industries that we undertake research, often in partnership with the organisations working in these sectors. Within our research and through these three sectors we investigate how experiences are created, consumed and given importance based on their usefulness for people, businesses and communities as well as how we can enhance the well-being of visitors.

Our research areas of expertise include:

  • Wellbeing in tourism and events
  • Experiential design
  • New and innovative methodological approaches
  • Impacts on host and guest communities, nationally and internationally
  • Sustainable and responsible tourism and events

We are very excited to host , the leading international journal for all those concerned with the planning and management of travel and tourism, co-edited by , a member of our Research Group and Associate Dean of Research in Hertfordshire Business School.

Our members

  • Dr Nika Balomenou
  • Dr Mary Quek
  • Dr Sarah Snell
  • Dr Raphaela Stadler

Our affiliations  and memberships

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